Hand wash cold. Do not bleach. Do not iron. Do not tumble dry. Always rinse swimwear after use with cold water. Dry in shade.
Can I cancel/change my order?
Unfortunately, you are unable to cancel or change your order once order has been placed. You are able to return if you change your mind within 14 days of receiving your order.
What do I do if I receive a faulty item?
Please inspect your order upon reception and contact us within 48 hours if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. To contact us, email contact@tlietaswim.com. Please include your order number and photos/description of the issue.
How long will shipping take?
We aim to dispatch all orders the next working day. Orders are not processed on weekends. During busy periods, processing may take a little longer.
UK - 1 - 3 business days once the order is shipped.
International - up to 12 business days once the order is shipped.
The item I want is out of stock, what do I do?
We produce in limited quantities, therefore if an item sells out, it may not be restocked. Some popular items may be restocked.
Are custom fees and taxes included in the shipping price?
It is the customers responsibility for all custom and duty fees as we do not include these fees in our shipping prices.
Can I track the status of my order?
You will receive an email with tracking information once your order has been shipped.
Can I amend my shipping address once I have placed an order?
Once an order is processed, we cannot amend the shipping address. Please ensure you enter the correct address when placing your order.
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